Application Might Not Start in Some Circumstances Due to Office Communicator Automation API Error
After you install Cisco UC Integration for Microsoft Lync, then start Microsoft Lync or Microsoft Office Communicator, your Windows operating system might display a message that says "Cisco.Uc.Clients.Moc.UCClient has stopped working." Cisco UC Integration for Microsoft Lync does not start.
This issue can occur when Cisco UC Integration for Microsoft Lync cannot connect to the Office Communicator Automation API. For example, this issue can occur in the following circumstances:
•On Windows XP, if you have Microsoft Lync, Microsoft Office Communicator, or Windows Live Messenger installed, and you upgrade from SP2 to SP3.
•If you have Microsoft Lync, Microsoft Office Communicator, or Windows Live Messenger installed, and you uninstall Windows Live Messenger.
To fix this issue, perform a repair of Microsoft Lync or Microsoft Office Communicator, as shown in the following steps. Alternatively, reinstall Microsoft Lync or Microsoft Office Communicator.
Step 1 Open the add or remove programs tool in the Control Panel.
Step 2 Select Microsoft Lync or Microsoft Office Communicator in the tool.
Step 3 Select Click here for support information.
Step 4 Select Repair.
(Procedure taken from the Release Notes above)
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