OK so we have CUCM integrated with AD, but not using AD authentication. All CUCM user IDs are tied to the telephoneNumber field in AD. We've got the basics of OCS and MOC working. Now we're trying to integrate CUCiMOC into our setup.
I've set all the CUCiMOC registry entries for AD/LDAP/Attribute names etc. Extension numbers aren't appearing in MOC but that's another problem.
I can only log into the conversation pane in CUCiMOC using the user id/PIN of CUCM. When I do, it logs in ok, I get phone control functionality but I continue to get the LDAP Server disconnnected message. I ran wireshark to see what was happenning and I'm getting LDAP authentication errors to my DC. Of course I am - it's trying to use the CUCM user id and PIN to authenticate to AD. I changed the LDAP attributes to use the telephoneNumber field as the login but the PIN in CUCM will never be the same as the password in AD so it continues to fail
So what do you do here - does it need to authenticate to both CUCM and AD correctly?? I don't see how this will ever be possible.
Maybe someone can explain if they've come across this??
Hi Michael - sorry for the delay in coming back to you.
Thanks for the response, however I'm a little confused with these settings.
When I log onto the MOC client, I use my AD domain username/password. When I log onto CUCiMOC, I need to use my CUCM usernsme (extn number) and CUCM PIN. It logs me in fine but it's the CUCiMOC alerts where I get the LDAP authentication error. When I go into the CICiMOC settings, I can set an "account" username/password which I set to my AD domain username/password and the LDAP error goes away.
I dont' see where to specify this in the settings you pointed me to.
I was logging into CUCiMOC with my CUCM user and my CUCM PIN. For some reason it was allowing me to log in with this. But what I hadn't realised was that the CUCM was AD integrated so I tried logging in with my CUCM user and AD password and up came the CTI control.
Once I sent the synchronise creds options to "No Sync", and once i manually set the LDAP creds in CUCiMOC options to use my AD user/password, it keeps it there when i log off/on again.
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