I have a CUCM 6.1 server pointing to an H323 gateway. When I do a conference it seems like the 3rd party is connected but there is no voice either way. When i hit the confrn button again to bring the 3rd party in to the conversation i hear the beep as if they have joined but can't hear anything. Everything seems to be configured correctly and this was working before. The only difference is we have a new ISP but there really is no difference in the type of service.
Yes, I do have the routing configured correctly from the GW to CUCM. The calls work fine for the first two parties but when I join the 3rd person it displays as though it is connected but just no voice between the 3rd party and the first 2. Do you know of a good way to troubleshoot in CUCM, i use the RTMT tool but it is hard to interpret. Thanks for your help!
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...