I've created a Pilot point to use the queing function.this worked beautifully with no issues. for some strange reason it went unregistered yesterday.I created this fore the second time and the same thing happened after few hours.has anyone come across this situation?? any clue why this is happening??
I have uploaded my configuration here on the image.
**just to mention this pilot point im using here is in
Applications ->Cisco unified call attendent console -> Pilot point
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...