CUCM 6 - change do not disturb sound

[CapriciousX]

Hello community,

customer asks me whether I can change the "tone", which is played one time with dnd enabled, when a call comes in. Can you help me with this?

Actually I would so "Nope." ;-)

Thanks and regards,

Thomas

[Jonathan Schulenberg · Accepted solution]

You can disable the tone by setting the DND Incoming Call Alert option on the device to Flash Only; however, you cannot change the tone if it plays. This is hard-coded in the locale on the phone.