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New Member

CUCM 613 ClickToCall authentication failed

Hi,

Users have been imported with BAT with default password and PIN to 12345.

Login onto CUCM Web User works well but to use ClickToCall Widget (Webdialer) I have to reinitialize the user's passwords in CUCM end users administration.

2 REPLIES
Red

Re: CUCM 613 ClickToCall authentication failed

Go to CCMAdmin > User Management > End User. Click "Edit Credential" next to the password. Make sure "User Must Change at Next Login" was UNCHECKED.

Michael

http://htluo.blogspot.com

New Member

Re: CUCM 613 ClickToCall authentication failed

Hi Michael

You are right

Thanks a lot

Guy

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