As per the previous recommendation you should be able to restart 'License Manager' service under Network Services in Servicability. That should help clear the issue. If that does not help, you could open a case with Licensing and they can generate 'temporary licenses' which expire after a certain time period.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...