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CUCM 8.5 fails ldap syncronization with Open LDAP 2.4

Hi all,

did anyone experience the LDAP integration between Open LDAP 2.4 and CUCM 8.5 or other CUCMs (6 or later)?

I have a CUCM 8.5 and it fails in importing users from ldap DB.

I verified the search base and the ldap account with ldap browser and everything was ok: I succeeded in browsing all the ldap domain.

The issue seems to be the cucm 8.5.

Has anybody any idea about this matter?

Regards,

Federico.

2 REPLIES

CUCM 8.5 fails ldap syncronization with Open LDAP 2.4

Hi there,

Are you receiving any error messages?  Can you confirm that the Cisco DirSync process is started and/or reset and try the sync again.  Also, you may want to check to make sure there are no firewalls/ports being blocked between CUCM and your LDAP server.

You'll also want to make sure your LDAP Directory page is mapping attributes correctly to your OpenLDAP server under System > LDAP > LDAP Directory.  By default it is set to use sAMAccountName for the UserID field.

Table 16-5     Synchronized LDAP Attributes and Corresponding Unified CM Field Names 

Unified CM User Field
Microsoft Active Directory
Active Directory Application Mode (ADAM)
or Active Directory Lightweight Directory Service (AD LDS)
Netscape, iPlanet, or Sun ONE
OpenLDAP

User ID

One of:

sAMAccountName
mail
employeeNumber
telephoneNumber
userPrincipalName

One of:

uid
mail
employeeNumber
telephoneNumber
userPrincipalName

One of:

uid
mail
employeeNumber
telephonePhone

One of:

uid
mail
employeeNumber
telephonePhone

First Name

givenName

givenName

givenname

givenname

Middle Name

One of:

middleName
initials

One of:

middleName
initials

initials

initials

Last Name

sn

sn

sn

sn

Manager ID

manager

manager

manager

manager

Department

department

department

departmentnumber

departmentnumber

Phone Number

One of:

telephoneNumber
ipPhone

One of:

telephoneNumber
ipPhone

telephonenumber

telephonenumber

Mail ID

One of:

mail
sAMAccountName

One of:

mail
uid

One of:

mail
uid

One of:

mail
uid

HTH,

Chris

New Member

CUCM 8.5 fails ldap syncronization with Open LDAP 2.4

Hi Chris,

I ask your questions below:

-Are you receiving any error messages?   NO

-Can you confirm that the Cisco DirSync process is started and/or reset and try the sync again. YES, I tried.

-Also, you may want to check to make sure there are no firewalls/ports being blocked between CUCM and your LDAP   server.  NO blocks are applied by the firewall.

-You'll also want to make sure your LDAP Directory page is mapping attributes correctly to your OpenLDAP server under System > LDAP > LDAP Directory. By default it is set to use sAMAccountName for the UserID field.  I checked the attributes and they are correct  (uid is used instead of sAMAccountName  ...; I also cheked the attributes using an ldap browser and browsing the ldap domain correctly).

Ciao,

Federico

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