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CUCM 8.6.2 - SURL Buttons Issue related to Extension Mobility

Hello Guys,

we are running a CUCM 8.6.2.22900-2 with the extension mobility service. One the user device profiles we have applied several third application services via SURL buttons.  Actually I though it does not matter, what device type I choose during the UDP Creation. The Buttons should appear on every model, which support SURL.

When I log into a 8945 with a 9971 user device profile, the SURL buttons do not show. It only works, if I create a dedicate UDP Profile with the 8945 type as base. The same for other models of the 89er/99er Series.

Can you help? Is this a bug?

Thanks.              

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