Hello Guys,
we are running a CUCM 8.6.2.22900-2 with the extension mobility service. One the user device profiles we have applied several third application services via SURL buttons. Actually I though it does not matter, what device type I choose during the UDP Creation. The Buttons should appear on every model, which support SURL.
When I log into a 8945 with a 9971 user device profile, the SURL buttons do not show. It only works, if I create a dedicate UDP Profile with the 8945 type as base. The same for other models of the 89er/99er Series.
Can you help? Is this a bug?
Thanks.
