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New Member

CUCM 8.6 Incoming Call issue

I have a new 8.6 install and I can call out and can call between phones on the CallManager but incoming calls get dropped without even ringing to the phone.  any thoughts...

4 REPLIES
Cisco Employee

Debug the GW to find the

Debug the GW to find the reason code for this, then you can get an idea of what to fix.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

this is an intercluster trunk

this is an intercluster trunk between 2 Call Managers.

Cisco Employee

Check IPs, incoming CSS,

Check IPs, incoming CSS, codecs, if no avail, review CUCM traces.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
VIP Gold

& make sure IPs of all nodes

& make sure IPs of all nodes (PUB and SUBs call manager)'s are mentioned in the ICT under "Remote Cisco Unified Communications Manager Information" at both CUCM side.

 

Suresh

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