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New Member

cucm 8 on vmware

Hi all,

M trying to install CUCM 8.0 (1) on VMWare Workstation 5.0, tried following settings:

OS: Redhat linux 2 and with Redhad linux 4

SCSI HDD 1 (0:0) 72GB

OS: Redhat linux 2 and with Redhad linux 4

SCSI HDD 1 (0:0) 80GB

OS: Redhat linux 2 and with Redhad linux 4

SCSI HDD 1 (0:0) 72GB

SCSI HDD 2 (0:1) 72GB

OS: Redhat linux 2 and with Redhad linux 4

SCSI HDD 1 (0:0) 80GB

SCSI HDD 2 (0:1) 80GB

Every time I am getting the error during hardware check :

                 Critical Error

Validation error on HSSI mode:

VMWare Validation Failure:

Unable to validate VMWare based server disk settings.

Please check SCSI disks are at least 72GB in size and are located at 0:0 (and 0:1 in a two disk config) in machine settings.

My hardware is AMD Quad-Core with 4GB Ram. Attaching the screen-shot of the error also. Has anyone seen this error and knows any workaround?

Thanks in advance,

inner_silence

40 REPLIES
New Member

Re: cucm 8 on vmware

see the screen-shot for exact error message.

Red

Re: cucm 8 on vmware

CUCM 8 only supports ESX/ESXi.

Michael

VIP Super Bronze

Re: cucm 8 on vmware

On top of only working with ESXi  (ESX works but isn't supported by the BU), you will likely only get this to work on Intel processors. Also note that VMware support technically wasn't added until 8.0(2).

Please remember to rate helpful responses and identify helpful or
New Member

Re: cucm 8 on vmware

Trying to get CUCM to work on AMD system is a nightmare, which I haven't realized until I was faced with one.

I can't say much about CUCM 8, however in case of CUCM 7.x, I did a workaround this to get it to work on a quad-core AMD system by building the server on Intel machine and then transfering the vm-ware image to the AMD system. This should work for most of the functionality, however there are still some items you'll have problems with, such as you won't be able to play with MOH, as the server won't register on AMD machine for some reason.

Re: cucm 8 on vmware

Not that this is hugely relevant but I was able to get 8.0 loaded on vmware server 2.0.  Intel - not AMD.  I just completed the build so I have not fully tested the functionality.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

Super Bronze

Re: cucm 8 on vmware

Hi

I got 8.0(1) to run in Workstation fine, but then tried to upgrade to 8.0(2), and it failed.

I then resorted to building myself a little ESXi setup, and migrating the VM using a converter. Still had some problems, so then went to a Cisco-UCS spec VM (6GB, 2CPU, SCSI HDD at 0:0) and all was well. At this stage I'm wondering whether it was the switch to ESXi, the VM spec changes, or both that were required.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Red

Re: cucm 8 on vmware

Cisco's spec was overkilled.  Here's the "pratical spec":

1 CPU

2 G Memory

75G HDD

RedHat Enterprise 4.0 32-bit

Michael

http://htluo.blogspot.com

New Member

Re: cucm 8 on vmware

I'm getting the same error from system install CD CUCM 8.0(1) on: ESXi 4.0 Update 1 with Intel duo core's 2 GB ... and only an 80 G HD.

Unable to validate VMWare based server disk settings.

Please check SCSI disks are at least 72GB in size and are located at 0:0 (and 0:1 in a two disk config) in machine settings.

The virtual host is formatting the HD into several different partitions leaving only 60G of usable space.  I realize that this is a Cisco related forum I will also ask this on vmware.com forum but does anyone know of a way to get the datastore to format differently?

Red

Re: cucm 8 on vmware

Might not be the answer you want to hear, but you'd better upgrade the HDD.  With only 80G HDD, you'd run into problem either with ESX or with CUCM.

1TB (1000GB) HDD is around $50 nowadays.  It'll save you lots of trouble.

Michael

http://htluo.blogspot.com

New Member

Re: cucm 8 on vmware

Yep already in processg I'm just impatient and would like work out any other problems prior to it.  Thanks.

Super Bronze

Re: cucm 8 on vmware

Hi


I install my ESXi hypervisor onto a USB key; that way the disks are independant and can be bungled in to one big array to maximise space. I find a 2GB key is plenty.

Secondly, you can use 'thin' provisioned disks rather than provisioning all space; I've not run out of space with a CCM even after upgades and on my smallest server with only 60GB storage.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: cucm 8 on vmware

That got me by that error.  Thanks Aaron.  Now I'm getting all the way to the end of the install it reboots then it comes back with "Installation failed you must restart the install to recover". 

New Member

Re: cucm 8 on vmware

Still stuck with this error:

I've tried everything I could think of and researched... not production but I'd like to get it working!

New Member

Re: cucm 8 on vmware

mine works on workstation 7.1 and 2 x scsi

New Member

Re: cucm 8 on vmware

I have a similar problem see my previous post to this discussion.  I really beleive that my problem is relative to this error message that I get prior to the failure:

error opening /common/log/install/initial_hardware_info.dat

Then it goes and eventually fails at the point I have illustrated.  It seems that UC installed but it won't boot and I can't figure out how to edit the file system without it being up and running.

New Member

Re: cucm 8 on vmware

Found a sobering post today on another forum.  User complained about another user 'hijacking' his thread.  He said it wasn't proper ettiquette.  Guess that's what I've done here and several other times I won't do that anymore my apologies to anyone I may have offended.

Mark

New Member

Re: cucm 8 on vmware

I was able to load CCM 8 on VM workstation 6.5 with 2gb of memory and 80gb HD.

New Member

Re: cucm 8 on vmware

I know I said I wouldn't hijack posts anymore.  I feel this is relevant and may help someone who is searching and may be having the same problems I was.

I searched this forum for CUCM_7500_user_v1.0_vmv7.ova with no results. I was finally was able to create a VM CUCM 8.0(1) using this template. From the Vshpere Client under the file options menu is the option to 'Deploy OVF template'.  Choose it it's intuitive from there.  Then you can install CUCM on the VM.  Make sure to check the box 'connect DVD at startup' and check the box under options to 'boot from BIOS'  then boot off the install disk.

You can find the template on cisco.com on the download software pages for CUCM.

I will also go back and try to create one using the spec's that are in this thread.

New Member

Re: cucm 8 on vmware

I did the same as you mentioned created a  VM CUCM 8.0(1) using this template but still have the same error that the installation has failed. It doesn't matter if I am doing it manual or via the template and I do have a ESXI server.

I still see the

Error not sure if this is related but did anyone got it to work with this error?

Hope to here from you guys soon.

Regards,

Marco

New Member

Re: cucm 8 on vmware

To Fix this error in the ESX 4,

Set the Drive to 73GB, will let you install the CCM8 on it.

New Member

Re: cucm 8 on vmware

or Use the OVA file, that will work also.      

New Member

Re: cucm 8 on vmware

Marco,

Sounds like you did you the .ova template to create your vm machine correct?  It's difficult to see the screen shot (maybe you should attach it) that you posted but it doesn't appear to show the failure only that it's in the hardware detection phase of the install.  Is that correct?

Also I would post more specifics about your platform for everyone to see.

Thanks,

Mark

New Member

Re: cucm 8 on vmware

Hey guys,

I have included a link which consists of screenshot of the configuration for cucm802c which is working for me on workstation 7.1.0 and esxi 4.1.0

http://img34.imageshack.us/img34/826/cucm802.png

Basically i used 80gb x 2 hdd (ignore the non presistent part) , 2gb ram , 2 x CPU

Cheers,

Kin Wai

New Member

Re: cucm 8 on vmware

Here is the link where  you can download the OVA,

if you still have issue let me know the exact error.  let me see what i can do.    

Downloading Virtual Machine Templates (OVA Templates)

The configuration of a Cisco Unified Communications Manager virtual machine must match a supported virtual machine template.

Perform the following procedure to obtain the virtual machine template for Cisco Unified Communications Manager on the Cisco UCS C210 Rack-Mount Server:

Procedure


Step 1 Select this URL in your browser:

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240

Step 2 If your browser prompts you to do so, type your Cisco.com User Name: and Password: in the text boxes, then click the Log In button.

Step 3 Choose IP Telephony > Call Control > Cisco Unified Communications Manager (CallManager) > Cisco Unified Communications Manager Version 8.0.

Step 4 Click the Unified Communications Manager Virtual Machine Templates link.

Step 5 In the Latest Releases folder, click the 1.0(1) link.

Step 6 Click the Download Now button. Follow the prompts and provide the required information to download the software.

Step 7 When the Download Cart window displays, click the "Readme" link to view the virtual machine template's release information.

New Member

Re: cucm 8 on vmware

Here is what I did with the Cisco Unity Connection 8.02 using VMWare 7.X

When you get the error that it wants it on scsi 0:1 and 0:2 - try using scsi 0:0 and 0:1 instead.  Naturally I installed VMWare on a seperate drive from my OS.

It was successfully install without ESXi.  I would stay far away from VMWare Server.

Hope this helps.

Marcus Wentrcek

New Member

Re: cucm 8 on vmware

Here are some screen shots from my CCM 8 install on VMWare Workstation

7.1

Marcus Wentrcek

WTS Telecom

alf
New Member

Re: cucm 8 on vmware

Hi Team,

I have a quite old MCS 7835I (2GB RAM, 2 x 72 GB Disk and Intel Xeon CPU 3.4 Mhz), which I use for Lab purposes.

Up to CUCM V7.1 this one worked fine. CUCM V8 does not support this Hardware natively (I assume because of the Disks), therefore I am trying to make it working as guest system under ESXi 4.1 and the OVF Template from CCO.

I splitted up the RAID which brings 135 GB Disk space in the datastore of VMWare and I´ve selected "Thin Provisioning" due to limited disk space.

The installation of CUCM 8.0(3) starts fine (Formatting, Install OS, Copy Backup Archive) but during

Application Pre-Install it ends up in a unrecoverable Error. The Installation halts and the system offers

to write a dump.

Any ideas or suggestions are welcome.

regards

Alfred

New Member

Re: cucm 8 on vmware

Can you post the error?

My initial thought would be the RAID settings.

Disk and RAM are correct.

When it offers a dump use your USB device to grab it and submit it.

Regards,

Marcus Wentrcek

alf
New Member

Re: cucm 8 on vmware

@Marcus, thx for your answer.

I think its to late in the installation process for a RAID issue.

Here is the error message:

Application-Pre Install
Package: # 35 of 76

Critical Error
The installation has encountered a unrecoverable internal error.
For further assistance report the following information to your support
provider.

Command
"/usr/local/bin/base_scripts/pmNormalizeGeneric/tmp/ipmWorkfile"
has exceeded timed threshold of 90 seconds

The system will now halt.

Continuing will allow you to collect diagnostic
information before halting.

I am still looking how to get a more detailed installation-log or even to analyze the

dump information.

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