02-28-2014 03:09 PM - edited 03-19-2019 07:57 AM
Hello,
We have a B6K with following licenses:
Type | Product Scope | Required | Installed | Unused | Status |
Unified CM | 0 | 25 | 20 | In Compliance | |
Unified CM | 55 | 50 | 0 | In Compliance | |
Unified CM | 0 | 2 | 2 | In Compliance | |
Unity Connection | 0 | 25 | 25 | In Compliance | |
Unity Connection | 0 | 25 | 25 | In Compliance | |
Unity Connection | 0 | 4 | 4 | In Compliance |
The trunk between CUCM and IM is OK
But I could not configure any user on the IM, the message of the IM is:
Users: 55 Devices: 59
Licensed IM and Presence Users: 0
And The state of the any user is:
|
Solved! Go to Solution.
03-01-2014 05:26 PM
That has nothing to do with enabling users for IM&P, go thru the configuration guides as all is done in CUCM, you need to create the UC service, assign to users, and enable them for IM&P
Sent from Cisco Technical Support iPad App
02-28-2014 07:09 PM
Have you gone thru all the config for IM&P????
Are they enabled for IM&P??
Do they have the right profile??
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
03-01-2014 01:22 PM
03-01-2014 05:26 PM
That has nothing to do with enabling users for IM&P, go thru the configuration guides as all is done in CUCM, you need to create the UC service, assign to users, and enable them for IM&P
Sent from Cisco Technical Support iPad App
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: