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CUCM: Third Party SIP Phone "Caller ID" is not displaying for outgoing calls

Hi Team,

we are running CUCM 9.1(2a),

 

we have integrated Third Party SIP Phone(Avaya 1230 SIP Phone) with CUCM,

Issue: Third Party SIP Phone "Caller ID" is not displaying for outgoing calls, we are able to see only the dailed Number,

When "A" calls to "B", "A" can see only the dailed number of "B" but not the "Caller ID"

 

Regards

Ananthakumar

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1 ACCEPTED SOLUTION

Accepted Solutions

Are A and B both Avaya phones

Are A and B both Avaya phones?

 

So it looks like you're not seeing the alerting name/connected name getting updated then?  Do you have alerting names configured on the directory numbers?  Might need to take a look at the SIP messaging to see if the alerting name/connected name is being sent to the Avaya phones and maybe they just aren't displaying it.  Might just be something that needs to be tweaked in the 46xxsettings.txt file.

2 REPLIES

Are A and B both Avaya phones

Are A and B both Avaya phones?

 

So it looks like you're not seeing the alerting name/connected name getting updated then?  Do you have alerting names configured on the directory numbers?  Might need to take a look at the SIP messaging to see if the alerting name/connected name is being sent to the Avaya phones and maybe they just aren't displaying it.  Might just be something that needs to be tweaked in the 46xxsettings.txt file.

New Member

Hi Ananthakumar Did you find

Hi Ananthakumar

 

Did you find a resolution to this? I'm about to start digging into the SIP messages, but was hoping there might be an answer already out there.

 

Thanks

 

Richard

 

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