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CUCM/Tiger TMS Fetching device listing failed

Hello,

I have a CUCM 8.6, configured to work with Tiger TMS for Hotels CDR and sign-in of guests.

it was working for years, but recently changing the guest names stopped working we get errors related to:

RU: Failed to change name ".." to ".."

Fetching Device Listing from CalllManager..

Failed.

when we try to open  and the CUCM page: HTTPS://CallManagerIP/AXL/ is working properly and gives the message : The AXL Web Service is working and accepting requests. Use HTTP POST to send a request.:

Best regards

Mark

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