CUCM v10 Pre-Pend to 'Missed calls' when using 'Call' soft key
I have CUCM v10.5.2.15900-8 all aspects are working fine. We are fully integrated with Unity Connection, IVR,and internal CM 4 digit DN works 100% except for dialing behavior when a user selects 'Missed calls', scrolls to a 'Missed call' and selects 'Call'
Calls that are missed are successfully placed on that phones 'Missed calls' list as xxxxxxxxxx
Internally when we call out users need to start with 91 for national calls then they dial the desired number xxxxxxxxxx. The 9 is stripped and the call proceeds as 1xxxxxxxxxx
If I 'Edit dial' I can PrePend 91 and the call goes out successfully
How do I automatically PrePend 91 to 'Missed calls' when the user selects 'Call' soft key so they successfully go out verses receiving 'Your call cannot be completed as dialed. Please consult your directory and call......' ?
Whenever I add 91 - 9 to get outside 1 for National anywhere in Call Manager Calling Party or Called Party Transform Mask or Prefix digits in either
Route Group or
Service Parameter Configuration - Call Manager - Advanced - Incoming Calling Party National
We receive the error message described above or
The number received on the called phone is not correct and when this occurs still only works by adding the 91 prefix
When changes have been removed so we are back to the beginning all calls placed to outside go through and are presented correctly however whenever a phone calls into us and is left on 'Missed calls' list that phones national number xxxxxxxxxx is kept and requires the user to select 'Edit dial' to manually prepend 91. When they do the call goes out
Re: CUCM v10 Pre-Pend to 'Missed calls' when using 'Call' soft key
If the calls from the PSTN is passing through a Voice Gateway / CUBE first, I would add the 9 over there. Although you can do it on CUCM also, but personally I'm more used to do it on the voice gateway.
Just add this to your CLI:
voice translation-rule 1
rule 1 // /9/
voice translation-profile add-prefix-9-to-CID
translate calling 1
dial-peer voice 2000 voip
description Outbound VoIP Dial-Peer to CUCMs
translation-profile outgoing add-prefix-9-to-CID
session protocol sipv2
session transport tcp
voice-class codec 1
Associate this translation profile on the outbound dial-peer towards your CUCM.
If not, you have settings on the SIP Trunk in CUCM under the "Incoming Calling Party Settings", you can prefix the calling party number with 9 over there. I never used it, but I think it also should do the trick.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: firstname.lastname@example.org Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...