I have a customer who has an issue when retrieving voicemail. they are on CUCMBE 188.8.131.5200-2. calls a diverted to voicemail as normal and message are left. MWI is working and users can dial in, when they are attempting to playback the message it says "This message has no recording" however they are able to retrieve these messages from "saved message" ok and if they playback the message and hangup and try again, it works. All the services are running as they should be and a reload of the server has been performed.
Has anyone else had any similiar issues to this?
++++++++Issue resolved, it hit a bug which has been resolved in upgrade to 7.0(2) ++++++++++
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
You have reached the Cisco Logistics Support Center.. To Check Status of your RMA, visit Product Returns & Replacements (RMA).
Need help? Contact us by Phone or Email.
Phone: 1800 553 2447 Option 4