Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CUDAC upgrade

Hi,

Simple question, how to I get a hold of upgrade files for a CUDAC 8.0.0.5 installation toward 8.0.3.9 or higher?

We are having BLFI issue juste like discused here

https://supportforums.cisco.com/message/3228786#3228786

Seems like ARC solutions are in charge of CUEAC and cisco supports CUDAC and CUBAC ??? I could not find any documentation on the upgrade process, the licensing consideration for an upgrades or the files themselves.

does it require a TAC ?

Any information to give me a starting point would be apprecieated.

thanks.

Everyone's tags (3)
2 REPLIES
Hall of Fame Super Red

CUDAC upgrade

Hi Robin,

The steps seem to be listed here

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmac/arc/cubdacag851x.pdf

Under the section;

Downloading, Updating and registering software

Cheers!

Rob

New Member

CUDAC upgrade

The document Rob is referencing is the best thing you could use. I just came over from the R&S side of the house to Voice and I just did an upgrade of our CUEAC server from 3.1.1 to 8.6.2 and I followed those steps outlined in that document. It went pretty good, the only thing I had a problem with was some of my CTI ports didn't register and I opened up a case with TAC and they fixed it for me.

446
Views
0
Helpful
2
Replies
CreatePlease login to create content