Looking at an older CUE that is integrated with CUCM(4.1). Recently some users have had issues w/ their greetings. All users are using the standard greeting, but for some users there is a noticeable delay before you hear the greeting. So user 1 will ring the default 3 times, and then you immediately hear the standard greeting. User 2, who is setup identically, will ring 3 times, then the ringing stops and you have about 10-12 seconds of dead air, then the greeting starts to play. I've reviewed the settings for both the phones/lines in CUCM and the user and voicemail configuration in the CUE but haven't seen anything that stands out as a potential issue. I sessioned into the CUE and did a show tech-support but didn't notice anything that stood out as an issue.
