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Cue 7.0 "get call contact info" question

   Hi all,

I would like to know if it is possible using Cisco Unity express 7.0, to discriminate the first 4 ciphers of the "calling number" using the get-contact-info function in order to use a case switch depending from that.

My need is to intercept calls coming from France ("0033") and playing a prompt in French, calls coming from Italy (0039") and playing a prompt in Italian, the default in English.

Thank you very much

Emanuele

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Cue 7.0 "get call contact info" question

You will need to check the number directly from the router, so you need 3 dial-peers that send the call to 3 different calling numbers in the CUE, one for each language.

Gabriel

2 REPLIES

Re: Cue 7.0 "get call contact info" question

You will need to check the number directly from the router, so you need 3 dial-peers that send the call to 3 different calling numbers in the CUE, one for each language.

Gabriel

New Member

Re: Cue 7.0 "get call contact info" question

Hi Gabriel,

thank you for your answer,

could you even give me an example on how dial-peer has to be written?

Thank you

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