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CUE Backup problem

a.gooding
Level 5
Level 5

Guys,

having a fairly significant issue here trying to do a backup before we upgrade to version 7 using a clean install.

the issue

backup starts fine and fails after transfering some data (it is very inconsistent as well). Error returns script execution failed - voicemail backup failed.

it will do the system and configuration data fine but not the voicemail messages etc. ive also tried different FTP servers just to make sure but same result.

CUE Version 2.1.1 - NM

any assistance would be greatly appreciated as always

1 Reply 1

a.gooding
Level 5
Level 5

Also just did a debug and this was the output

BackupRestore: done Backupsysdbnode get, val:

6704 07/07 20:58:10.011 bare bare 0 getupdatecounters: curl error:curl: (55) failed sending data to the peer

6704 07/07 20:58:10.011 bare bare 0 script execution or ftp failed:/bin/BR_VMData_backup.sh

1988 07/07 20:58:10.012 bare bare 0 BackupRestore: Backupsysdbnode get

1988 07/07 20:58:10.012 bare bare 1 BackupRestore: done Backupsysdbnode get, val:

1989 07/07 20:58:10.013 bare bare 0 BackupRestore: Backupsysdbnode get

1989 07/07 20:58:10.013 bare bare 55 BackupRestore: done Backupsysdbnode get, val:

6704 07/07 20:58:10.013 bare bare 0 Script_error file contents:Voicemail Backup failed

6704 07/07 20:58:10.014 bare bare 0 ScriptExecution problems: /bin/BR_VMData_backup.sh: returnvalue:1 Voicemail Backup failed; Server Url:ftp:///ftproot: returnvalue:55

6704 07/07 20:58:10.014 bare bare 0 script exec exception: Voicemail Backup failed

6704 07/07 20:58:10.015 bare bare 0 statushistory: backup failed: Data: Script execution failed: Voicemail Backup failed

6704 07/07 20:58:10.016 bare bare 0 statushistory: in updateLocalLogFiles

7296 07/07 20:58:10.017 bare bare 0 monitor thread interrupted

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