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New Member

CUE Call Handler

Within CUE is it possible to create personalized options within a users voicemail box. For instance, I have a user that would his greeting to read, 'Please press one to leave a message, please press two to speak to my personal assistant.'

Thanks,

Ohamien

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: CUE Call Handler

This can't be done (easily)once the call hits the actual VM application, but deffintely do-able before, using the CUE editor.

If the call is coming from the AA, just create a path in the AA script for the user and add the options and prompts. Of course, the admin would need to do this, not the end user (rights issues).

3 REPLIES
New Member

Re: CUE Call Handler

This can't be done (easily)once the call hits the actual VM application, but deffintely do-able before, using the CUE editor.

If the call is coming from the AA, just create a path in the AA script for the user and add the options and prompts. Of course, the admin would need to do this, not the end user (rights issues).

New Member

Re: CUE Call Handler

That was my thought; however, how do I get the person to the AA? I guess after the Ring no answer/busy expires I can send it to the AA pilot.

Good Deal, thanks.

Ohamien

New Member

Re: CUE Call Handler

Or... you could create a new application+pilot number and forward the call to it. Possible Problem is that you only have a limited number of applications that can be run/stored on CUE at a given time.

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