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CUE - can't setup or access mailboxes

I just installed a CUE 2.2.1 in a lab (it's in a 3745 with CME 3.2 running IOS 12.3-11T8). I copied the config from a working CUE 1.1.2. The phones are registered and I can call the AA but when I enter the * or # sign, it just starts the prompt over again. When the call gets forwarded on a RNA, I get a fast busy. Likewise, hitting the message button gets a fast busy. The dial by name or extension works, however. Anyone know what I'm doing wrong? It's a simple network right now, several phones, a 3550 and a 3745. Any ideas would be helpful. Thanks. I put some of the configs below.

CME

!

dial-peer voice 2 voip

description dial peer for MWI,VM,AA

destination-pattern 1...

voice-class codec 1

session protocol sipv2

session target ipv4:172.170.2.10

ip qos dscp cs5 media

ip qos dscp cs5 signaling

no vad

!

CUE

ccn application autoattendant

description "autoattendant"

enabled

maxsessions 4

script "aa.aef"

parameter "MaxRetry" "3"

parameter "operExtn" "0"

parameter "welcomePrompt" "AAWelcome.wav"

end application

ccn application ciscomwiapplication

description "ciscomwiapplication"

enabled

maxsessions 4

script "setmwi.aef"

parameter "strMWI_OFF_DN" "8001"

parameter "strMWI_ON_DN" "8000"

parameter "CallControlGroupID" "0"

end application

!

ccn trigger sip phonenumber 1000

application "voicemail"

enabled

idletimeout 5000

locale "en_US"

maxsessions 4

end trigger

ccn trigger sip phonenumber 1003

application "autoattendant"

enabled

idletimeout 5000

locale "en_US"

maxsessions 4

end trigger

  • Unified Communications Applications
1 REPLY
Cisco Employee

Re: CUE - can't setup or access mailboxes

You need to have "dtmf-relay sip-notify" and "codec g711ulaw" (I'd remove the voice-class codec) on the dial-peer in CME. Then it'll be able to recognize DTMF tones. Do you have call forward no answer set to extension 1000? Under telephony-service, do you have "voicemail 1000"?

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