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Community Member

CUE editor For AA

Hi:

I have one question about CUE AA, customer want to receptionist to answer call day time, and auto transfer all call to her Voicemail after work.

Have check CUE , it seems that it only can redirect call to one's exntesion, not his voicemail. So can I implement this fucntion?thanks.

2 REPLIES
VIP Purple

Re: CUE editor For AA

You can setup a separate extension for transferring directly to voicemail. If you have extensions 200 - 299, you could use 3200 - 3299 for transferring to voicemail, so to transfer directly to extension 200's voicemail you would transfer the call to 3200. Please see the following link for configuration steps.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00802ab979.shtml

Hope this helps. If so, please rate the post.

Brandon

Community Member

Re: CUE editor For AA

Hi Brandon:

Thank for you response. I will try this and paste the result ASAP

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