I need to redirect a call, if the result is out of business hours, to an external number (using CUE 7.0.5). That is easy with a "Translation pattern" (using CM 7.1), the problem arises when I need to have 3 different external numbers. I need a way to generate a random number (between 1 and 3) or do it in a circular way, so the calls get redirected to the 3 numbers, one at a time.
Is this possible at all or I'm just wanting something impossible?
Any other solution, using Call Manager 7.1 and CUE 7.0.5 or only one of them will be good.
Is there a way to save a variable, or a variable state, value in this case? Every time a call enters the system the variable values are reseted and I am not able to go from one option on the if to the other.
The thing is I need to send the first call to number A and second call to number B and third call to number C and then the next call to number A and so on.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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clear text, these texts can be gibberish unless you understand fully
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
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involving TAC. This document discusses the bas...