I have a customer running CUE. When the customer calls in from the outside to listen to messages the volume of the prompts is fine but the messages are too quiet. Is there a way to crank up the gain on the voicemail recordings in CUE?
CUE doesn't have any volume adjustment parameters. If the messages are too quiet, I would check if it is only from messages from the PSTN or also from IP phones (I expect only external callers). In that case, it would be the external trunks (FXO, PRI, whatever) which might need to be bumped up a bit. This can be done by adding a positive-valued 'input gain'on the voice port. You want to be conservative about this (I'd do no more than about 3) otherwise you might introduce echo.
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