cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
363
Views
0
Helpful
2
Replies

CUE - How to check if extension is valid?

johnnylingo
Level 5
Level 5

I'm writing a custom AA script for CUE that includes a dial by extension option. Problem is, I can't figure out how to see if the extension is valid. Even though my script has treatment for if the extension is invalid (when it does the transfer), it doesn't take it an instead hangs up after about 5 seconds of silence.

2 Replies 2

Brandon Buffin
VIP Alumni
VIP Alumni

This is likely due to the default transfer mode for SIP on CUE. Try the following commands on the CUE module.

cue#conf t

cue(config)#ccn subsystem sip

cue(config-sip)#transfer-mode semi-attended

Hope this helps. If so, please rate the post.

Brandon

Hi,

Thanks for the tip.

One question when changing the transfer method, the Caller ID is shown as the one coming from CUE and not the external caller.

Any thoughts?

Nick