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CUE Live Reply To External Call

david.walsh
Level 1
Level 1

Hello,

With CUE 3.1, we are trying to get Live Reply to reply to an external call. The trouble is, outbound calls must be prefaced with a "9". There doesn't seem to be anywhere in CUE to tell it to preface outbound calls from LiveReply with that digit.

Is there some way around this?

Thanks,

Dave

1 Reply 1

Brandon Buffin
VIP Alumni
VIP Alumni

Dave,

The only way I can think of around this would be to either create dial peers without 9 or create a translation rule to add the 9.

Hope this helps.

Brandon

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