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Community Member

CUE: make a blank greeting

I want a customer to be directed to CUE without hearing any greetings, so he just left a message.

In Unity i can do this using the blank option on the greeting, how can i do it with CUE for just one Directory number?

4 REPLIES
Cisco Employee

Re: CUE: make a blank greeting

There's no configuration option for that. You have to record a brief silence (2 seconds, I believe) as a greeting.

Community Member

Re: CUE: make a blank greeting

I already recorded a brief silence, but when i call in, i get another "please leave a message after beep or press # for more option"..<- i want to delete this too.

Community Member

Re: CUE: make a blank greeting

Could please someone help`??

Cisco Employee

Re: CUE: make a blank greeting

Hmm...looked into this further. There's no way to do this, unfortunately. You should have a member of your account team raise this as a feature request (if it doesn't already exist). There's been some demand for allowing customizations like this, so each additional customer who requires this would be helpful.

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