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New Member

CUE Message Notification Not Working

Hello,

I had Message Notification working in CUE 2.3 a while back. However, now it's not working. I have it enabled and the correct phone number entered, but it's not notifying.

I did realize that the difference between when I had it working before and now is that I used to be on CME/CUE. Now I have full CCM as the back end call processing.

Do I have to do something special in CCM to get this to work again?

Thanks,

Dave

2 REPLIES

Re: CUE Message Notification Not Working

have you defind the MWI numbers on CCM?

have a look at the following config example address a case similer to urs

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml

good luck

if helpful Rate

New Member

Re: CUE Message Notification Not Working

Hi,

Yep, I did all that. The MWI works fine. It's the "Notification Feature" (the one that will call your cell or home phone if you have a message) that's not working.

Thanks,

Dave

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