Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CUE No Response to Calls

My CUE has been working for months. Recently it stops responding to AA and voicemail calls. Debug on cme shows sip invite is sent correctly to cue, by no reponse received.

==============

000567: Jul 26 18:46:46.594: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:7999@10.216.1.253:5060 SIP/2.0

Via: SIP/2.0/UDP 202.162.180.9:5060;branch=z9hG4bK455CB

From: "Spare" <sip:5554@202.162.180.9>;tag=471FF6C-1E48

To: <sip:7999@10.216.1.253>

Date: Sat, 26 Jul 2008 06:46:46 GMT

Call-ID: 73481F44-5A1511DD-80A4F928-E5F7CCFC@202.162.180.9

Supported: 100rel,timer,resource-priority,replaces

Min-SE: 1800

Cisco-Guid: 1923626420-1511330269-2157967656-3858222332

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SU

tt-triton-cme#BSCRIBE, NOTIFY, INFO, REGISTER

CSeq: 101 INVITE

Max-Forwards: 70

Timestamp: 1217054806

Contact: <sip:5554@202.162.180.9:5060>

Expires: 180

Allow-Events: telephone-event

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 250

v=0

o=CiscoSystemsSIP-GW-UserAgent 2324 9168 IN IP4 202.162.180.9

s=SIP Call

c=IN IP4 202.162.180.9

t=0 0

m=audio 17590 RTP/AVP 0 101

c=IN IP4 202.162.180.9

a=rtpmap:0 PCMU/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

==================

Debug on cue shows nothing (not receiving any sip invite).

=============

trace ccn trace ccn stacksip dbug

trace ccn managerappl dbug

trace ccn libmedia dbug

trace ccn subsystemcmt dbug

show trace buffer tail

================

But VoiceView is working fine.

Any ideas?

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: CUE No Response to Calls

reload the entire router, and verify its still broken. After please upload the config. I am going to suggest a TAC Case though, because equipment does break and if there were 0 changes, and its been working for months. I would firstly assume a broken CUE.

HTH,

Chad

4 REPLIES

Re: CUE No Response to Calls

reload the entire router, and verify its still broken. After please upload the config. I am going to suggest a TAC Case though, because equipment does break and if there were 0 changes, and its been working for months. I would firstly assume a broken CUE.

HTH,

Chad

New Member

Re: CUE No Response to Calls

Thanks a lot. Problem resolved.

New Member

Re: CUE No Response to Calls

Larry,

Can you tell what the solution of the problem was? Was it the CME/CUE reload?

Thank you.

New Member

Re: CUE No Response to Calls

Hi Bartosz,

Just a simple rebooting did the job.

Rgd.

122
Views
0
Helpful
4
Replies