CUE on ISR4000

[ciscojoe837]

What is needed to run CUE on the new 4321 ISR?

The ISRG2 2911 used  an ISM300 but I don't see something equivalent for the ISR4321.

[Terry Cheema]

Looks like the ISM or SRE modules are not supported on 4000 series. It appears Cisco are guiding customers to use UCSE blade and run Unity Connection instead.

Ref: http://www.cisco.com/c/en/us/products/routers/4000-series-integrated-services-routers-isr/models-comparison.html

Also Ref: http://www.cisco.com/c/en/us/products/routers/1900-series-integrated-services-routers-isr/series-comparison.html

CUE Matrix supported platforms as well hasn't got the 4000 series listed: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.html

Ref: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/rel_notes/rel_notes86.html#pgfId-296920

-Terry

Please rate all helpful posts

[ciscojoe837]

Is that then end of CUE then?  Is that the end of CME too?

[Jonathan Schulenberg]

We can't answer roadmap questions here. Even if we knew the answer would be covered by NDA.

I definitely second Terry's answer though. Unity Connection is a great voicemail platform and I would have suggested it over CUE anyway.

The closest Cisco has come on the CME front is the Business Edition 6000 Small which runs CUCM on the SRE blade alongside CUC. Not an exact replacement though since there are features that CME has which CUCM doesn't (eg key system emulation, paging, etc).

[jonpauley]

They've updated the compatibility matrix and it now includes compatibility information for the 4000 series ISRs and reveals that CUE 9.x is virtual only to be run on UCS or UCS-E hardware in tables 3, 4, and 5.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.html