If you call your own CME DID and get into voice mail where the greeting is playing - should you be able to press #, enter your password and retrieve your messages?
I believe this is possible but you would need to enter the PIN and Password;
From this excellent CUE doc;
Hope this helps!
Thanks for that great doc. However I tried adding the password in addition to the PIN and I still can not "#" out to get to the menu. CUE is just not responding to DTMF sent over the SIP trunk.
OK...here was the mojo. I added these two commands to the inbound dial-peer which is for the SIP trunk inbound.
dial-peer voice 112 voip
dtmf-relay sip-notify rtp-nte
voice-class sip dtmf-relay force rtp-nte !
Nice work! +5 points for posting back with your resolution to this issue. This type of follow-up is most kind and will help others going forward :)