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Community Member

CUE - # out to listen to voice mail?

If you call your own CME DID and get into voice mail where the greeting is playing - should you be able to press #, enter your password and retrieve your messages?

4 REPLIES
Hall of Fame Super Red

Re: CUE - # out to listen to voice mail?

Hi Michael,

I believe this is possible but you would need to enter the PIN and Password;

From this excellent CUE doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/design/design21/cuevmdes.html#wp1008337

Hope this helps!

Rob

Community Member

Re: CUE - # out to listen to voice mail?

Thanks for that great doc. However I tried adding the password in addition to the PIN and I still can not "#" out to get to the menu. CUE is just not responding to DTMF sent over the SIP trunk.

Community Member

Re: CUE - # out to listen to voice mail?

OK...here was the mojo. I added these two commands to the inbound dial-peer which is for the SIP trunk inbound.

dial-peer voice 112 voip

dtmf-relay sip-notify rtp-nte

voice-class sip dtmf-relay force rtp-nte !

Hall of Fame Super Red

Re: CUE - # out to listen to voice mail?

Hi Michael,

Nice work! +5 points for posting back with your resolution to this issue. This type of follow-up is most kind and will help others going forward :)

Cheers!

Rob

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