Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

CUE Script upload error

Hi,

Currently I am having CUE 2.2.2 version running. I want to setup the AA scripts. But the CUE version 2.2.2 is no longer supported and there is no script editor avilable for this version, so that I have created the scripts using CUEEditor 2.3.1. But when I try to upload the scripts I am getting the error as "Script failed to upload : Bad Script or Internal Error". Is there any solution to this?

Thanks

Vaijanath

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Super Bronze

Re: CUE Script upload error

Hi

easy option - get the correct script editor here : http://www.cisco.com/cgi-bin/Software/SWSearch/SWSearch_results.cgi/SWSearch_results.cgi/SWSearch.txt?isChild=false&file_delimiter=contains&searchPhrase=cueeditor&search=Search

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
4 REPLIES

Re: CUE Script upload error

Hi Vaijanat,

You will need to upgrade your CUE, because scripts that are created in another version of the editor will not going to work properly. I don't know if TAC can help you with the 2.2.2 editor, but if not, you will need the upgrade.

Gabriel.

New Member

Re: CUE Script upload error

I am planning to upgrade the CUE from verison 2.2.2 to 2.3.4 because of the Script upload error. I have gone through the upgrade procedure which requires below files:

            – cue-vm.2.3.4.pkg (main package files)
            – cue-vm-full.2.3.4.prt1 (voice-mail application)
            – cue-vm-lang-pack.2.3.4.pkg (language package file)
            – cue-vm-en_US-lang-pack.2.3.4.prt1 (language prompts)
            – cue-vm-upgrade.2.2.2_2.3.4.prt1
            – cue-vm-en_US-upg-lang-pack.2.2.2_2.3.4.prt1

But all these files are related to VM application and will upgrade the VM application to version 2.3.4.

I can't see any package related to AA on Cisco.com to upgrade it. How to upgrade the AA application to 2.3.4? With these files will it upgrade the AA application version?

Thanks

Vaijanath

Super Bronze

Re: CUE Script upload error

Hi

easy option - get the correct script editor here : http://www.cisco.com/cgi-bin/Software/SWSearch/SWSearch_results.cgi/SWSearch_results.cgi/SWSearch.txt?isChild=false&file_delimiter=contains&searchPhrase=cueeditor&search=Search

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: CUE Script upload error

Hi Aron,

Thanks for the link. This resolved my issue. But still i have question in my mind that for upgrade all these files are related to VM application (cue-vm...)

I can't see any package related to AA on Cisco.com to upgrade it. How to upgrade the AA application to 2.3.4? With these files will it upgrade the AA application version?

Thanks

Vaijanath

1215
Views
5
Helpful
4
Replies
CreatePlease to create content