i have a basic problem here: I already made the integration beteween CME and CUE. The problem when i dial the CUE Pilot number, i receive the prompt for the user, but when i tried to enter the user, the system, ask me again for the user (the users was already created at the ephone level and imported to CUE using the wizard). i`m tryng to figure out if this is a codec issue or DTMF or Â¨layer 8Â¨ :)
It might not be getting any DTMF tones. On the dial-peer do you have 'dtmf-relay sip-notify', for example:
dial-peer voice 101 voip
session protocol sipv2
session target ipv4:22.214.171.124
Then on CUE, you (by default it should have this) need sip-notify if you do:
SIP Gateway: 126.96.36.199
SIP Port Number: 5060
DTMF Relay: sip-notify,sub-notify
MWI Notification: sub-notify
Transfer Mode: attended(REFER)
SIP RFC Compliance: RFC3261
(notice sip-notify under DTMF relay). This would be configured under 'ccn subsystem sip'.
If that still doesn't help, then you'd probably need to turn on some debug to see what's going on. If you can, you could post the 'show run' from both CME and CUE and we could probably see what's going on.
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