We have a site that has 2 receptionists. Each receptionist has their own Attendant Console and seperate CUEAC login. The way it is set up now is that calls will roll to console 1 and then overflow to console 2 after:
Max calls > 2
Wait time overflow > 45 seconds
Console 1 is not logged in
Is there a better way to set this up? I'd like inbound calls to ring both Attendant Consoles -
With CUEAC you can deliver the call to one attendant at a time (think queue), so you can add both attendants to the same queue, but with forced delivery only one will ring. This and many other are the shortcomings of this product, hence so many alternate solutions.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...