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CUMA echec to make call with Blackberry device

Hi everybody

I have a cluster in CUCM server 8.5.1.10000 and CUMA
7.1.3.10101-3 the solution is operational with the iphone device but
with blackberry it can not place call or receive calls on the phone I get the following message "no service is available at this time"

someone would have any idea

I joint Screenshot off device

Thank You

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