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CUMA7.0.2 - "dial via office" issue on CUMC

-CUMA7.0.2

-CUMC7.0.1

-Nokia E61i, symbian

-enabled 'Dail via office' in CUMA

I got error message "Dial via office error: SIP 603(declined). Place a direct call instead?" when make a call to buddy from the CUMC contact.

Advise please the troubleshooting,

Thanks in advance,

3 REPLIES
New Member

Re: CUMA7.0.2 - "dial via office" issue on CUMC

Hi,

I'm facing the same problem. Did you manage to solve the problem ? Could you please share the solution? Thanks

Regards,

Regi

New Member

Re: CUMA7.0.2 - "dial via office" issue on CUMC

Have you still got this issue or have you managed to resolve it?

Mark

New Member

Re: CUMA7.0.2 - "dial via office" issue on CUMC

I've managed to resolve the problem.

If I'm not mistaken, it was solved by assigning the correct roles/groups to the CUMA application user in CallManager.

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