Unified Operations Manager 2.0.1 has an option on the "Monitoring Dashboard" view to "Launch Service Monitor"
This just seems to launch the internal service monitor (which would be installed on the CUOM server during the CUom installation - we didnt licence the internal installation)
Since we installed Service Monitor on a seperate server per installation requirements for a large deployment we wanted to have have the option on the Monitoring Dashboard view launch our external Service Monitor.
Has anybody been successful in accomplishing this?
I've seen this done, by modifying the web page.
You can put your own link.
It would be broken by upgrades etc, you would need to repeat the process after an upgrade.
Note: this is probably not Cisco supported. Maybe they have another method.
I have the same problem.
Could you please tell me the line code you had inserted into dashboards.jsp to modify the launchSM() url?
I found the dashboards.jsp into this path
Thanks in advance!
I've decided not to make any modifications to the code at this time, but I might in the future. We are still in the process of deploying Service Monitor and I want to wait till we know its working properly before modifying any code.
If you are successful in making the mod I'd also be interested in what you added.
you have to modofy the line near to 2440 in NMSROOT\CSCOpx\MDC\tomcat\webapps\triveni\WEB-INF\screens\defaults\dashboards.jsp script:
as is, with your url:
It's work fine ;)
PS: I have also configured the CUOM as SSO master. In this case no login is required for CUSM.
Hope this help.
You would think this would be a bug, you shouldn't have to edit dashboards.jsp to add a link to external Service Monitor from home page.
This issue has already been filed as the bug CSCsg70937. It will be fixed in CUOM 2.1 which is due out November 8th pending testing.
i have a problem with service monitor.
my service monitor cannot recognize cisco 1040 sensor.
i already upload config file and software image for the sensor 1040 to TFTP server/CUCM.
my topology is
sensor(192.168.206.202) ---> TFTP/CUCM (192.168.206.11) ----> Service Monitor (192.168.253.146)
sensor information status said that
not communication with receiver.
and service monitor address is empty.
please need your advice.
well, first question is - did you configure the DHCP option 150 for 192.168.206.0 network to point to the cucm server?
can you ping the sensor 192.168.206.202 ?
yes i already config DHCP option 150,
sensor already got ip address 192.168.206.202
status : not communicating with receiver
current service monitor: --
tftp server :192.168.206.11
'unable to retrieve 'QOVDefault.CNF' from 192.168.206.11
i already upload the file
QOVDefault.CNF, QOV001120FFF548.CNF,QOV001120FFF4F0.CNF and SvcMonAA2_40.img to TFTP server 192.168.206.11
from service monitor :
configuration- sensor- management
i already add the sensor name and MAC address
but the registration status is 'waiting'
that the information i can give.
So its obtaining the boot image SvcMonAA2_40.img from the tftp server??
but not the cnf config file?
IF thats the case I think the CNF file is corrupt. I seem to remember having to create the CNF file on the tftp server instead of copying it over.
Its just a notepad file with the extension CNF I believe and we cut / pasted the info in the original cnf to the new cnf (notepad file)on the tftp server.
the information on config file is like this :
the problem is service monitor cannot register the sensor. and the sensor cannot download config file and Image file from TFTP server.
any suggesstion for this issue?
Well, the only other thing I can suggest is to make sure your not blocking TFTP UDP port 69 in a firewall or ACL.
edit - removed suggesion to disable FW on sm server be casue the SM server is not involved.
If you are using a CUCM 5.x then you need to restart the TFTP service on the CUCM after uploading a file manually to the CUCM. Then the 1040 will be able to download the cnf and image files.