I'm installing CUP 8.6 and CUCM 8.6 with AD and Exchange 2010 schedule integration.
AD domain is domain.local, so user ID is email@example.com.
but email domain is customer.com, so mail address is firstname.lastname@example.org.
When we configure email address domain in AD same as AD domain
schedule integration works just fine.
AD user: userA@domain.local
user email in AD: userA@domain.local
However, when we change AD email adress to email domain
it doesn't sync shcedule anymore.
user email in AD: userA@customer.com
From my reading and test,
I noticed CUPS use the AD email ID to fetch the schedule from Exchange;
it doesn't see the account name, so if I configure like following, userA CUPC shows userB shcedule.
user email in AD: userB@domain.local
Now, if I change "BusinessEMail" to "otherMailbox" from Application -> Cisco Unified Personal Communicator -> Settings.
and configure like following, schedule works fine, and CUPC user email shown properly.
user otherMailbox in AD: userA@customer.com
However, the email in AD will be incorrect address,
and this field will be refered by other systems, so I don't wan't to change.
Is there any way to configure CUPS to refer "otherMailbx" for scheduling?
Or any other workaround?
Thanks in advance.