Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CUP Cisco up xcp text conference manager service doesn't started

Hello!

I have Cisco Unified Presence server version 8.6.4.

For group chat purpose I have activate service Cisco up xcp text conference manager, but I this service

doesn't started.

I have attached screen file.

1 REPLY

CUP Cisco up xcp text conference manager service doesn't started

Hi Sergey.

Did you configure the required external database  and enabled the permanent chat feature?

Cisco UP XCP Text Conference Manager

Turn on this service if you deploy the Chat feature on Cisco Unified Presence.

Turn on this service on each node that runs the Chat feature.

Note The permanent chat feature requires an external database. If you enable the permanent chat feature, you must also configure an external database before starting the Text Conference Manager service. The Text Conference Manager service will not start if the permanent chat feature is enabled and an external database is not configured. See the Database Setup Guide for Cisco Unified Presence.

Let me know

Regards

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"
1497
Views
0
Helpful
1
Replies