Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CUP CUPC 7.x status updates

We have cup 7.x and cupc 7.x - we cannot see any status/availabilty updates when we change, i.e if we go off hook and use the phone then our status still shows as available (shows no update's within our own cupc client nor others).

1 REPLY
Red

Re: CUP CUPC 7.x status updates

Set "CallManager" trace to "detailed" and enable "SIP Call Processing" trace option. See if CUCM sent PUBLISH SIP on offhook events.

Michael

150
Views
0
Helpful
1
Replies