Please clarify what you mean by CUP only sees 1062 users? CUPS or CUPC? In CUPS, I thought that the user list would only show the users you flagged in CUCM with the CUPS/CUPC feature. IOW, users are only replicated when they are enabled for CUPS use. At least, that is my understanding.
From an LDAP query perspective. I believe this is done by CUPC (even though CUPS has a the LDAP search string specified).
The question I have: How many users in CUCM are enabled with the CUPS/CUPC feature? Is it 1062?
How many users have you got enabled for CUPC? As in licenses assigned in CCM?
Pick a user who isn't shown on CUPC, and give them a license... then see if they appear in CUPS (possibly in 'Unassigned Users' on the topology page if you don't see them wherever you are looking now).
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