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CUPC 7 + Outlook

Hello all.

I've successfully integrated presence server with CUCM 6, i can login to personal communicator, send messages to other users and use phone mode as desk/soft (and place calls) and also make calls directly from outlook with cupc plugin.

The question is: there is a status icon in outlook (when moving the mouse over the contact's name) and it's always GRAY (offline) for all users. So, should this icon display the personal communicator's status or some other status? If so, how to configure it to display correct status (i remember microsoft office communicator outlook plugin also had such an status icon, and it worked just fine).

Thank you.

Community Member

Re: CUPC 7 + Outlook

One more thing:

Also, i've configured exchange integration, the unified presence troubleshooter reports OK on the presence outlook gateway (i've uploaded root certificate). But the status in the personal communicator does not change to "in a meeting" when i've a meeting in my outlook calendar. Tried disabling forms-based auth on OWA, and enabling webdav in IIS - no luck. In the ip phone messenger service, the "today's meetings" also brings an error : the calendar server may be down...

Community Member

Re: CUPC 7 + Outlook

Nathan, Did you ever find a solution I am experiencing the same issue, but have not been able to find resolution.



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