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CUPC 8.0 cant registered

                   Hi all i am login in CUPC but it is not registering in CUCM and also the dial-pad is not working..

i have cucm 8.0 ..can  any one help me in this..thankkyou

shib

Everyone's tags (5)
8 REPLIES
Super Bronze

CUPC 8.0 cant registered

Hi

CUPC works in two modes - 'desk phone' (e.g. controlling your physical IP phone) or 'softphone' (it acts as a voice/video endpoint, with your laptop speakers/headphone/video camera).

Which mode do you want to use?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

CUPC 8.0 cant registered

I want to use it softphone... below is the snap shot what i am facing...

Super Bronze

CUPC 8.0 cant registered

Have you added a Client Services Framework device to CUCM?

Have you associated that device to your end user account?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

CUPC 8.0 cant registered

YES... i did that..

Super Bronze

CUPC 8.0 cant registered

Hi

Click 'Help/Server Health' to see what is and is not working.

If that doesn't help, post up a screen grab of the Server Health page as well as a problem report.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

CUPC 8.0 cant registered

Hi Aaron,

            Thankyou for your help , after  i add CUCM-PUB hostname and IP addresses in my PC C:windows/system32/drivers/etc/host  file the issue resolved..

Have a look :

# localhost name resolution is handled within DNS itself.
# 127.0.0.1       localhost
# ::1             localhost

10.135.200.6 cup
10.135.200.1 cucm-pub
10.135.200.2 cucm-sub1
10.135.200.3 cucm-sub2

Super Bronze

CUPC 8.0 cant registered

No problem... but I'm not sure 3 stars was worth the effort :-(

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

CUPC 8.0 cant registered

now ok

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