I am running CUPC 8.5.4 on Windows 7 PC and recently inbound calls to the extension assoicated with this install ring fast busy when i answer the call. also get the same fast busy when i try to make an outbound call. If i run IP Communicator the inbound or outbound calls work fine. I have removed and reinstalled the software, tried using another extension in client but the issue has not gone away. I have over 100 CUPC users and this is only occuring with one install. Any insight on the issue or sugestions? Maybe some services on the server that could be reset?
Does this Windows machine have any type of firewall running on it? If it does, the SIP packets may be getting delayed or hacked up through the firewall on the PC itself. IPC uses SCCP to communicator where as CUPC is using SIP. So its not really the same test.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...