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CUPC 8 - Disable keyboard shortcuts

Cody Link
Level 4
Level 4

Is there a way to disable the keyboard shortcuts in CUPC 8.5.5.1?  For instance Alt-Ctrl-D brings up click to call and users need this keyboard shortcut for a LOB app.

Thanks,

Cody

1 Accepted Solution

Accepted Solutions

Hi

Open you start menu and right click on "Clict to Call", choose properties > Shortcut.

Then remove everything on the Shortcut Key row and click apply.

View solution in original post

4 Replies 4

Md Hasan
Cisco Employee
Cisco Employee

Looks like disabling is not possible (no mention of disabling)

http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/8_5/english/accessibility/guide/cupc85accw.html

Thanks

Hi

Open you start menu and right click on "Clict to Call", choose properties > Shortcut.

Then remove everything on the Shortcut Key row and click apply.

That is definitely a nifty way to disable the Ctrl+Alt+D shortcut!

I read the documentation also and thought there was no way of disabling this feature.  This will be a big help, thanks!