I found where the presence 8 documentation stated that "Broadcast IM" is available but not on all clients.
Broadcast IM is the ability to send an IM to multiple contacts at the same time, for example, a user wants to send a notification to a large group of contacts. Note that not all IM clients support this feature.
I know this is 2 years later, but I was looking for the same thing and I found the answer. So I hope this will prove useful to others who are searching like I was.
First I had to download the Deployment Guide for Cisco Unified Presence 8.0 and 8.5 after I did that I found on page 10-6 "Sending a Broadcast message". This answer was not what I expected. I expected to be able to broadcast an IM from within CUPC. However, to be able to do this you need to login to the Presence server and do the following:
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...