This appears to be limited to a single PC that had an installation of Personal Communicator 7 installed. I've tried uninstalling and reinstalling CUPC8 and outlook 2010 w/ no success. Next to the name in outlook, there is a square box (not circle like normal) and says 'Presence Unknown'.
You need to use the ADSIEdit tool to set the proxyAddress in AD.
Enabling Availability Status for Microsoft Office 2010 Users
To enable the availability status feature of Cisco Unified Personal Communicator to work with the supported Microsoft Office 2010 applications, the administrator must configure an attribute in Microsoft Active Directory.
Step 1 Start the ADSIEdit administrative tool.
Step 2 Expand the domain that contains your users.
Step 3 Open the organizational unit (OU) that contains your users.
Step 4 Add a new value to the proxyAddresses attribute. For example, add `SIP:email@example.com'.
I have a customer who is part of a merger. The customer has two domains now. Cisco UC apps are on one domain, and all of the Exchange 2010 email accounts are on the other domain. Does the proxyAddresses attribute need to match the domain of Presence server? Or that of their email accounts?
I am suspecting it should match the domain of the presence server but am not certain.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...