Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CUPC access to voicemail Unified messaging version 5

I have a unified messaging system, verion 5 fully integrated with exchange, callmanager version 6.1 and presence 6, when i try to integrate the CUPC client to retrieve messages from voicemail it says unable to connect to server, i notice the port 143 for IMAP, can anybody confirm this should work, do i have to configure anything on the unity / exchange side of things, i have integrated the solution with unity connection and this works fine.

1 ACCEPTED SOLUTION

Accepted Solutions
Red

Re: CUPC access to voicemail Unified messaging version 5

You have to enable IMAP on Exchange.

On Exchange 2003, the default port is 143 (IMAP). By default the service is disabled.

On Exchange 2007, the default port is 993 (IMAP over SSL). By default the service is disabled.

You also need to configure the Active Directory credential on CUPC > File > Preference > Account > Voicemail.

Michael

http://htluo.blogspot.com

4 REPLIES
Red

Re: CUPC access to voicemail Unified messaging version 5

You have to enable IMAP on Exchange.

On Exchange 2003, the default port is 143 (IMAP). By default the service is disabled.

On Exchange 2007, the default port is 993 (IMAP over SSL). By default the service is disabled.

You also need to configure the Active Directory credential on CUPC > File > Preference > Account > Voicemail.

Michael

http://htluo.blogspot.com

New Member

Re: CUPC access to voicemail Unified messaging version 5

Hi michael

I have exchange 2003 do i have to enable imap on the unity server and exchange server ? is this easy to do?

DW

Red

Re: CUPC access to voicemail Unified messaging version 5

You enable IMAP on the Exchange server. Just go to Windows services. Change the startup type from "disabled" to "automatic" for "Microsoft Exchange IMAP4" service.

Michael

New Member

Re: CUPC access to voicemail Unified messaging version 5

Same scenario here. Client has a front-end Exchange server, but it's not running the client role to support IMAP. However, the backend server is enabled for IMAP. CUPC won't authenticate. Is this workable without IMAP enabled on the primary?

174
Views
0
Helpful
4
Replies
CreatePlease login to create content